Citrix Systems has joined a growing list of organizations providing major support of the SAP FAQ's 20+ technical support forums and related resources in support of SAP software products. 2004 marks the SAP FAQ's 10th year of service to SAP professionals.
KALAMAZOO, MI (PRWEB) January 30, 2004 -- The SAP FAQ (www.sapfaq.com) today announced that Citrix Systems, Inc. (Nasdaq: CTXS) is a key sponsor of the SAP FAQ's Worldwide Technical Support Network, a members-only resource providing a worldwide system for collaborative peer-to-peer technical support of SAP AG (NYSE: SAP) business applications. Citrix leads a growing list of technology industry leaders sponsoring the SAP FAQ and its programs.
At the heart of Citrixs relationship with the SAP FAQ are sponsorship of the long-awaited Technical Support Resource Center, a multi-faceted, Web-based library of SAP-related help files that will be launched in Q1 2004; and participation in the searchable archive of the SAP FAQ's entire Technical Support Forums Network, the industry's first and longest-standing system of email-based, peer-to-peer technical support for SAP.
Citrix sponsorship is a natural extension of the ongoing relationship that began two years ago when the SAP FAQ's members voted Citrix software one of the top 25 best complementary solutions for the powerful suite of SAP software products. Citrixs 2002 SAP FAQ Members Choice Top 25 award was followed by a second Top 25 award in 2003, earning Citrix the SAP FAQ's Gold Star designation for achieving Members Choice recognition two years in a row.
David Jones, Citrix senior vice president of Corporate Development, stated, "As these awards indicate, the SAP FAQ membership highly values the benefits that Citrix software adds to an SAP solution. We are committed to reaching out to these technical professionals with education and community sponsorship to enhance their success with SAP solutions. SAP FAQ programs such as its Technical Support Forums Network give Citrix a way to show how our software and SAP work together to benefit enterprise organizations."
The Citrix and SAP Partnership
Citrix extends the value of the mySAP.com Business Suite through access infrastructure software that gives users easy, high-performance access to applications from any location, device or connection while lowering the total cost of ownership of the computing environment. Citrix enables the SAP user interface to be efficiently installed, managed and deployed from central server farms.
In addition, the alliance provides seamless integration between Citrix® MetaFrame® Presentation Server and SAP® Enterprise Portal, a technology solution of the SAP NetWeaver technology suite. The newly developed iView in the Business Package for Citrix allows SAP customers to extend their current SAP portal solutions to include any available application resource, regardless of where it originates.
Citrix offers the Citrix Developer Network (CDN), an online technical community similar to the SAP FAQ. Through Citrix sponsorship of the SAP FAQ, the members of the CDN will be brought closer together with SAP technical experts, providing benefits to both groups from sharing knowledge about using Citrix software with an SAP implementation.
"We are pleased to welcome Citrix Systems as a sponsor of the SAP FAQ," said Janelle Ross, director of Member Services for the SAP FAQ. "With Citrixs assistance, the many support resources of the SAP FAQ will help thousands of SAP professionals worldwide learn how to provide access to the on-demand enterprise. Using Citrix access infrastructure solutions, these professionals can consolidate their complex IT environment and improve SAPs ROI."
About The SAP FAQ
Marking its 10-year anniversary in 2004, the SAP FAQ has remained the industry's foremost resource for peer-to-peer/implementation-to-implementation support of SAP's software applications since its launch in 1994 as the first resource of its kind. Developed in conjunction with the Massachusetts Institute of Technology, the SAP FAQ is anchored by a network of more than 20 topical support forums, in use by more than 1,000 leading organizations that have implemented SAP as their ERP/CRM/e-Commerce solution of choice. For more information visit www.sapfaq.com.
About Citrix
Citrix Systems, Inc. (Nasdaq:CTXS) is the global leader in access infrastructure solutions and the most trusted name in enterprise access. Citrix software enables people in businesses, government agencies, and educational institutions to securely, easily and instantly access the on-demand enterprise, from anywhere, anytime, using any device, over any connection. Nearly 50 million people in more than 120,000 organizations rely on the Citrix MetaFrame Access Suite to do their jobs. Citrix customers include 100% of the Fortune 100 companies, 99% of the Fortune 500, and 92% of the Fortune Global 500. Based in Fort Lauderdale, Florida, Citrix has offices in 22 countries, and more than 7,000 channel and alliance partners in more than 100 countries. For more information visit www.citrix.com.
About SAP
SAP is the worlds leading provider of business software solutions. SAP® solutions are designed to meet the demands of companies of all sizes—from small and midsize businesses to global enterprises. Powered by the SAP NetWeaver open integration and application platform to reduce complexity and total cost of ownership and empower business change and innovation, mySAP Business Suite solutions are helping enterprises around the world improve customer relationships, enhance partner collaboration and create efficiencies across their supply chains and business operations. The unique core processes of various industries, from aerospace to utilities, are supported by SAPs industry-specific solution portfolios. Today, more than 21,600 customers in over 120 countries run more than 69,700 installations of SAP® software. With subsidiaries in more than 50 countries, the company is listed on several exchanges, including the Frankfurt stock exchange and NYSE under the symbol "SAP." (Additional information at www.sap.com)
CONTACT INFORMATION:
Janelle Ross
The SAP FAQ
269-668-4313 Ext. 102
www.sapfaq.com
Copyright © 2004 The SAP FAQ
SAP FAQ, the SAP FAQ logo, and all other SAP FAQ products and services mentioned herein are trademarks or registered trademarks of The SAP FAQ in the United States and other countries.
SAP, the SAP logo, mySAP.com, mySAP, and all other SAP products and services mentioned herein are trademarks or registered trademarks of SAP AG in Germany and several other countries.
Citrix®, MetaFrame® and Citrix Developer Network are registered trademarks or trademarks of Citrix Systems, Inc. in the US and other countries.
Other trademarks, registered trademarks, and product or service names mentioned herein are the property of their respective owners.
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