Casting a vote against the recent launch of 'small business' server level anti-spam product by Sophos, Isode's CEO Steve Kille asserts that small businesses would be far better advised to rely on services provided by quality ISPs than invest in software whose support overheads are likely to distract them from core business activities.
(PRWEB) April 29, 2004 -- With companies such as Sophos now entering the small business arena by offering 'simplified' server-level anti-spam solutions based on their larger enterprise products, Isode is outlining to Internet Service Providers (ISPs) the threats and opportunities raised by this move.
In a recent company newsletter, CEO Steve Kille commented "A small business needs the same level of spam protection as their larger counterparts, not a cut-down package designed with cost as the main driver."
"Presenting small businesses with simplified versions of enterprise packages implies that spam received by small businesses is somehow different to that received by larger enterprises. The reality is that the requirements of SMEs are every bit as complex as those of large organisations and the low level of in-house IT expertise makes dealing with failure a far greater resource drain."
Isode's own server level-anti spam product, M-Switch Anti Spam, has found a ready market amongst ISPs looking to provide anti-spam services to their SME customers, customers who do not have and have no wish to acquire the technical and support skills necessary to implement an in-house solution.
"This apparent threat to the ISPs traditional role of protecting the interests of their customers serves merely to muddy the waters for small businesses looking for a one-stop outsourced solution to their spam problem that does not involve them becoming involved in technology management."
"ISPs need to clearly set out the case for anti-spam as a delivered service rather than an installed product or risk losing customers to the fear, uncertainty and doubt being generated by Sophos."
About Isode & M-Switch
Isode is a software product company, originally established in 1992. Its M-Vault (LDAP Directory Server) and M-Switch (SMTP Message Switch) are used around the world by ISPs, Multinational Corporations, Government Departments, and Universities.
M-Switch Anti-Spam is a comprehensive server-lever defence against spam, optimised for use in ISP/Service Provider environments. Using a range of advanced filtering techniques M-Switch provides excellent spam detection and word-blocking based content filtering as well as management interfaces that enable easy system configuration, management and monitoring of anti-spam behaviour, spam categorisation and the ability to choose spam processing actions and behaviour for each user.
About Steve Kille
Steve Kille founded Isode in 1992. A well known speaker and recognized industry visionary, Steve has twenty years of experience with messaging, directory, security, and e-commerce, and has been responsible for a range of widely deployed products and standards. He has written over forty RFCs (Internet Standards), and is one of the authors of LDAP (Lightweight Directory Access Protocol).
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