Webhire Inc., a leader in talent management solutions, recently announced that Donna DeAngelis has joined the company as its new Vice President of Client Services. With over 20 years as an executive in the service sector, Donna brings extensive management experience in professional services, customer relationship management, and business operations.
Lexington, MA - August 3, 2004 - Webhire Inc., a leader in talent management solutions, recently announced that Donna DeAngelis has joined the company as its new Vice President of Client Services. With over 20 years as an executive in the service sector, Donna brings extensive management experience in professional services, customer relationship management, and business operations.
Prior to her employment with Webhire, Donna was a VP in Marketing at Digitas, one of the top ten global professional services organizations providing marketing solutions to Fortune 100 companies. While there, she drove highly successful marketing and customer management strategies for her clients including Microsoft, Allstate, Bayer Pharmaceuticals, USA Funds and Morgan Stanley. Prior to Digitas, Donna was the Associate Vice President of Operations for Tufts Health Plan where she directed a re-engineering of the customer services program yielding a substantial increase in customer satisfaction while dramatically decreasing operating costs. She also led a joint venture between EDS and Harvard Community Health Plan to leverage the use of technology in the delivery of health care services.
Throughout her career Donna has been instrumental in designing breakthrough customer initiatives in the healthcare and service sectors," said Susanne Bowen, President and CEO of Webhire. Donnas addition to the Webhire management team provides an opportunity to build on our commitment to customer quality."
Webhire ranked #1 in overall vendor performance in the Applicant Tracking Systems 2003: Industry Analysis and Buyers Guide produced by Electronic Recruiting Exchange. Its acclaimed Customer Care Cycle is the result of more than 20 years experience building best-practices strategic process consulting and professional services. The Customer Care Cycle methodology anticipates, prepares users for, and supports customers through every aspect of automating the recruiting process – from initial needs assessment and stakeholder buy-in, through implementation and optimization, to managing change for continuous improvement.
The services offered by Webhire differentiate them from other talent management vendors," said Donna DeAngelis. I recognized immediately that the quality of the relationships between Webhire and its customers is unique, and that provides a solid platform for further success. I look forward to continuing the positive growth achieved by the team and further evolving a highly successful services model."
DeAngelis has been a guest lecturer at Columbia Universitys School of Public Health, New York Universitys School of Management and Boston Universitys MBA program. She has an M.B.A. from the Graduate School of Business Administration at Northeastern University, and a B.A. in Psychology from Allegheny College.
For more information on Webhire and the Customer Care Cycle, visit www.webhire.com
About Webhire
Webhire, named the #1 choice in overall vendor performance by ERE Applicant Tracking Systems 2003: Industry Analysis and Buyers Guide, delivers web-based business-to-business solutions that help employers manage the entire hiring process.
Since 1982, Webhire has helped companies attract and hire the best talent by providing automated recruiting solutions that increase productivity and reduce hiring costs. Today, hundreds of companies rely on Webhire for reliable, easy-to-use, browser access to powerful recruiting and hiring solutions. With offerings specific to the needs of large enterprises, divisional and/or mid-sized companies, and the healthcare industry, Webhire customers include fast growing firms such as The Sharper Image, large corporations such as Heinz North America, and healthcare facilities such as Lee Memorial Health System.
Webhire is headquartered in Lexington, Massachusetts (USA).
For more information, visit: www.webhire.com
Or call: 1-877-WEBHIRE (1-877-932-4473)
Outside the U.S., call: 781-869-5000
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Contact:
Rachel Berger
Webhire, Inc.
rberger@webhire.com
781.869.5052
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.
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