Human Resource consulting firm and banking industry partner to streamline teller hiring and retention
Dallas, September 15, 2004—ZERORISK HR, Inc., the Dallas-based behavioral testing and interviewing solutions provider, has announced the release of a new web-based hiring tool to assist in interviewing and selecting successful tellers for the banking industry. The product is a result of several years of comprehensive research conducted by ZERORISK HR, Inc. on successful, more tenured tellers in the banking and financial services industry.
We have hundreds of community banking and financial services clients using our flagship product, The ZERORISK Hiring System, a web-based behavioral assessment and interviewing program designed to measure a candidates emotional intelligence competencies. The version of the hiring system our banking clients currently use is designed more for the use in the evaluation of their upper-level positions within the banks (e.g. branch managers, mortgage processors, loan officers, executives, salespeople etc.). Our banking clients asked for a condensed and less expensive solution for the evaluation of their most populated and highest turnover role, their tellers," said Mike Poskey, Vice President of ZERORISK HR, Inc.
The Teller Hiring Tool is customized to teller selection in that it evaluates those competencies critical to success in that particular role, such as customer service-orientation, suggestive selling skills, attention to detail and accuracy. In addition to those specific skills sets and traits, the program measures work ethic, initiative, accountability and adherence to rules and regulations. The goal behind our three-year research project on high performing tellers was to design a cost-effective hiring solution for a position which is known to have high turnover rates. Now our banking clients can quickly and easily evaluate if the candidate has the required skill set to perform the teller function effectively, ultimately resulting in decreasing unwanted turnover in that role and being able to present a positive image to their customers, as well as increasing the potential for selling more of the banks services and products while reducing their exposure to employee theft", a!
dded Mr. Poskey.
ZERORISK HR is offering a complimentary trial of the newly released teller hiring profile. Please contact them to receive your complimentary trial, or for more information, at (800) 827-5991 x 367.
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About ZERORISK HR
Formed to provide proven strategies for hiring, retention, workforce development, and workforce risk management, Dallas-based ZERORISK HR, Inc. (www.ZERORISKHR.com), is the exclusive provider of the ZERORISK Hiring System. The company is a subsidiary of International Risk Management Institute, a leader in the risk management and insurance sector for over 25 years. ZERORISK HR is focused on partnering with its customers to cost-effectively automate and enhance the recruiting and staffing process.
This press release was distributed through eMediawire by Human Resources Marketer (HR Marketer: www.HRmarketer.com) on behalf of the company listed above.
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