The first fully integrated document system that functions like a telephone switchboard for both inbound and outbound documents will be featured at Xplor 2004 in Dallas, Oct. 24-28 by ISIS Papyrus, www.isis-papyrus.com, a global provider of large-scale business document solutions.
DALLAS, TX (PRWEB) September 27, 2004 -- The first fully integrated document system that functions like a telephone switchboard for both inbound and outbound documents will be featured at Xplor 2004 in Dallas, Oct. 24-28 by ISIS Papyrus, www.isis-papyrus.com, a global provider of large-scale business document solutions.
(There will be a briefing for press and analysts on the Papyrus Document Switchboard beginning at 10 a.m. on Oct. 25 at the press room at Xplor.)
Also new at Xplor 2004, ISIS Papyrus will present Papyrus WebRepository providing centralized and web-based management for development of any business document; Papyrus WebPortal a powerful e-document solution, and Papyrus Response Management Framework, a new concept to ensure timely responses on customer feedback.
Based on the innovative Papyrus Objects platform, the Papyrus Document Switchboard unifies all corporate inbound and outbound business communications into a cost-effective document lifecycle solution.
The Papyrus Document Switchboard provides centralized control of both inbound and outbound business communications, which has become especially important as large enterprises seek consistency, greater efficiency, and easy-to-follow audit trails. The systems Objects Repository contains all the companys templates and controls what is used, when it is used, how, and by whom. The repository controls users access according to roles and policy. Whenever an authorized user needs to generate a document, the user is assured that the document version is the latest and most appropriate for the purpose.
The Papyrus Document Switchboard, which is completely scalable, manages the traffic of printed and electronic documents much like a telephone switchboard manages voice and data communications:
· One central group of servers manages all inbound and outbound communications.
· Easily interfaces to any business application to collect data for highly personalized business documents, such as one-to-one marketing, statements, bills, policies, letters and more.
· Powerful software adapters directly accept any business data type in legacy formats without the need for additional programs for data manipulation;
· Papyrus Adapters conform to open standards such as SOAP and others to avoid the need for hard-coded, platform-dependent API's.
· Runs on any operating system and communicates with all business applications.
· Guarantees perfect document quality and fidelity to all output channels – supporting all printers, web presentation, and archiving.
Fulfilling the needs of our corporate customers with an integrated document lifecycle solution sets us apart," said Annemarie Pucher, head of Global Sales and Marketing for the ISIS Papyrus Group. By eliminating integration and maintenance costs with a fully integrated solution, corporations do projects faster and for less."
Also at Xplor 2004, ISIS Papyrus will feature:
Simply use your centrally managed business documents for your web applications: Papyrus WebPortal as a single entry point for producing virtually any type of business document and provides a unified document interface. Users, such as customers, agents, and employees, can immediately access and create inbound and outbound corporate and customer documents such as reports, offers, statements, faxes and e-mails using a thin-Client standard Web browser environment.
Change Management for batch, ad hoc, on-line and interactive correspondence: Papyrus WebRepository stores versioned document templates and elements such as text, forms, fonts and logos on a centralized server, providing workflow control for development, test and sign off. It helps organizations to comply with increasing regulatory requirements by ensuring the legal content and the quality of all documents produced, automating the workflow and providing a full audit trail of the document throughout the development and the following production process.
Powerful applications for Managing and Creating Customer Responses: The Papyrus Response Management Framework automatically classifies incoming correspondence, extracts key information and generates suggestions for individual replies. This Framework helps organizations substantially reduce manual processing, allowing your customer to receive a timely, personalized response using their preferred communication channel.
About ISIS Papyrus
ISIS Papyrus provides integrated and distributed software solutions for mission-critical business document applications for more than 2000 customers worldwide. Using the Papyrus information technology infrastructure, the ISIS Papyrus integrated software enables large-scale document applications that support fundamental business processes, such as customer care, customer relationship management, bank statement applications, insurance documents, telecom bill applications, airline miles statements, customer correspondence and Web Archiving & Web Delivery. The ISIS Group was founded in Vienna in 1988 and manages today 13 subsidiaries in 9 countries and has a distribution network in 42 countries. Visit www.isis-papyrus.com.
CONTACTS
Company Contact at ISIS Papyrus America Inc.:
Carol Fiore, 817-416-2345, e-mail carol.fiore@isis-papyrus.com
Company Contact at ISIS Papyrus Headquarters Austria:
Christian Berchtold, +43-2236-27551, christian.berchtold@isis-papyrus.com
USA Media Contact: Greg Graze, 214-680-7893 (mobile), e-mail greg@grazepr.com
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