Leapfrog Services Inc., an Atlanta based provider of secure computer networks and managed services, has established an increased emphasis on customer satisfaction by creating the position of Chief Service Officer and promoting Brian Kirsch to serve as the companys first CSO.
Atlanta, GA (PRWEB) January 6, 2005 -– Leapfrog Services Inc., an Atlanta based provider of secure computer networks and managed services, has established an increased emphasis on customer satisfaction by creating the position of Chief Service Officer and promoting Brian Kirsch to serve as the companys first CSO.
Mr. Kirsch joined Leapfrog soon after the companys founding in 1998 and has served in several capacities, most recently as Director of Marketing. His transition to CSO was facilitated by the recent hiring of John Wiley to serve as Marketing Manager. Mr. Wiley brings to Leapfrog twenty years sales and marketing experience with technology manufacturers, resellers and service providers, most recently at PointClear LLC in Norcross, GA.
Elevating Service Excellence
Creating the position of Chief Services Officer enables us to maintain continued focus on customer satisfaction," said President and COO Andrew Stith. Brian Kirsch has demonstrated the gifts and dedication needed to foster excellence in client service. Leapfrog is fortunate to have such a well-qualified team member to fill this key position."
Our implementation of customer satisfaction surveys in 2004 has already given us valuable insight and encouraging results," said Brian Kirsch. We have laid the foundation for elevating our level of client service in 2005, and I am tremendously excited to have the opportunity to lead this initiative."
About Leapfrog Services Inc.
Since 1998, clients have relied on Leapfrog Services to manage their networks, support their computer users, and keep their systems secure and reliable so that they can focus on their business. Leapfrog applies advanced technologies and best practices to maximize the effectiveness and efficiency of network support while sparing clients the burdens of staffing and capital expense that are usually associated with improvements in computing.
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