LiveTime Software is a leading provider of J2EE based help desk, customer service and support software. Mexon Technology, with offices in the Netherlands, Belgium and France, is a leading supplier of Service Management, Customer Relationship Management (CRM) and Asset Intelligence solutions.
Cheltenham, UK (PRWEB) October 10, 2005 -- LiveTime Software, a leading provider of J2EE based help desk, customer service and support software, has announced the appointment of Mexon Technology as the sole distributor of LiveTime products in the Benelux countries and France. Mexon Technology, with offices in the Netherlands, Belgium and France, is a leading supplier of Service Management, Customer Relationship Management (CRM) and Asset Intelligence solutions.
LiveTime products are based on a pure internet architecture that represents a major advance in the way service and support are delivered using open industry standards – letting customers rapidly deploy on any OS, any database and with user access to the system from any browser. The all-in-one products are ITIL-compliant and complete with a rich feature set including configuration management, knowledge base, extensive reporting, client self-service and service level management.
"Customers are now demanding scalable Web services solutions that require minimal implementation and deliver a strong return on investment. LiveTime is the best example of this new generation of Service Management solutions," says Harry Lieferink, Managing Director of Mexon Technology.
"I’m delighted to be partnering with Mexon’s talented team. Their experience of the Service Management market is second to none and I’m very confident that they will be very successful across all market sectors in Benelux and France", commented Darren Williams, LiveTime CEO.
About Mexon Technology
Mexon Technology is a leading supplier of Service Management, Customer Relationship Management (CRM) and Asset Intelligence solutions in the Benelux and France. Its services include Sales & Marketing force automation, Service desk, Process Performance Management and Asset Intelligence. Mexon Technology always aims to develop a partnership with new and existing clients. Inherent in this is a continual adaptation of product and service portfolios to the latest developments. Many of the most successful companies today have chosen solutions from Mexon Technology to optimize their CRM and Service Management environment and analyse their assets. Mexon Technology is part of the Aexis Group. For more information, please visit www.mexontechnology.com.
About LiveTime Software
Headquartered in Newport Beach, California, LiveTime Software, Inc. is a vendor of J2EE-compliant, web-based service desk, help desk and support automation software for medium to large enterprises. Many global 2000 organizations and educational institutions use LiveTime's vendor-neutral solutions to lower their costs and improve customer satisfaction. Founded in 1999, LiveTime Software is a privately held firm with offices in the United States, Australia and the United Kingdom. For more information, please visit www.livetime.com.
Media Relations contacts
Europe: Mike Fellows
Suite 5, 107 Promenade,Cheltenham, GL50 1 NW, United Kingdom
Phone: +44 (0) 1242 580090, Fax: +44 (0) 1452 700150
USA: Bill Gram Reefer
Suite 255, 4100 Newport Place, Newport Beach, CA 92660, United States of America
Phone: +1-949-752 1660, Fax: +1-949-752 1649
Asia Pacific: Kerry Butcher
Level 5, 22 William Street, Melbourne, VIC 3000, Australia
Phone: +61 3 9620 7588, Fax: +61 3 96207533
LiveTime and the LiveTime logo are registered trademarks of LiveTime Software, Inc. Other company and product names may be trademarks of the respective companies with which they are associated.
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