On October 27, ICIM released its technology-based Process Capability Metrics, PCM 1.0. The model is developed in collaboration with the leading business schools, business fraternity and the industry leaders. The project's objective is to develop an integrated set of models, an assessment method, and analyze materials that provide support for process capability improvement in industry and government.
Chicago, IL (PRWEB) November 14, 2005 -- ICIM, (http://www.manageinnovations.com) the Process Innovation division of WCP Group released its technology-based Process Capability Metrics, PCM 1.0. The model is developed in collaboration with the leading business schools, business fraternity and the industry leaders. The project's objective is to develop an integrated set of models, an assessment method, and analyze materials that provide support for process capability improvement in industry and government.
This version of the Process Capability Metric model incorporates change requests from Asian manufacturing companies and US servicing industry stakeholders who reviewed initial drafts. The greatly streamlined multidimensional analysis model, documentation procedures, and glossary have been issued as a stand-alone document to facilitate its adoption as an international standard.(http://www.manageinnovations.com/processstandard.htm.)
Process Capability Standard is the basic structure for companies to identify and retain core capabilities, manage Service Level Agreement (SLA), measure BPO capabilities and monitor performance improvements of their 'Process network.'Process Capability Metrics (PCM) has been designed to identify the target performance of service consumers and providers and evaluate what it takes to succeed with a process according to the standard. The growth of business process outsourcing industry has virtually no standards for how most business processes should be performed.
The PCM Project welcomes review of the model from organizations that are considering using it. For more information about the PCM Project and the public release of PCM Version 1.0, see http://www.manageinnovations.com
###
|
