For the second year in a row, Livechatdir.com, an independent resource for customers researching live help and customer support solutions, has awarded Velaro, Inc. their award for excellence. Livechatdir.com continually ranks live help vendors on three primary criteria: breadth of functionality, reliability, and cost effectiveness.
Baltimore, MD (PRWEB) December 20, 2005 -– For the second year in a row, Livechatdir.com, an independent resource for customers researching live help and customer support solutions, has awarded Velaro, Inc. their award for excellence. Livechatdir.com continually ranks live help vendors on three primary criteria: breadth of functionality, reliability, and cost effectiveness.
“For two years now, Velaro has continued to provide a best-in-class, live web based chat solution. Velaro’s innovations over the last year have provided marked improvements in their ability to support large organizations that require enterprise class live help and real-time visitor monitoring solutions.” says Arjun Agarwal, Owner and Editor of LiveChatDir.com. "Velaro has rock solid features built using XML RPC technology which make it one of the fastest and most stable live help solutions available. It has the least browser requirements and is truly an Enterprise Class Software that just delivers. "
As one of the original customer interaction management vendors, Velaro’s live help service helps customer’s world wide increase online sales, improve customer service, and reduce costs. "After evaluating a number of live help vendors, we chose Velaro for their ability to meet the exact needs of our organization", says Jeff Mason at Artifact Network, Inc., "Velaro's service, along with their long standing history of providing live help services made them an easy choice for us."
“We are once again honored to be recognized by LiveChatDir.com.” says Alex Bloom, President of Velaro, “In 2005, Velaro tripled the number of customers subscribing to our enterprise class live help services. As we continue to innovate in 2006, we look forward to continuing our record of excellence and making the online experience for our customer’s website profitable and cost effective.”
About Velaro
Velaro, Inc. provides live help, visitor monitoring, and customer service solutions that bring consumers and businesses closer together. As an original vendor in the online customer support space, our experience has resulted in a service that is highly configurable, reliable, and proven to deliver results. This has made Velaro the solution of choice for hundreds of leading companies in a variety of vertical industries. For a free 14 day trial of Velaro please visit http://www.velaro.com.
About Livechatdir.com
LivechatDir.com is an independent resource that provides a comprehensive live support directory and recognizes outstanding vendors annually. The first and the most trusted directory for the live chat industry, it also provides news and articles on a regular basis for the live chat community. Please visit us at www.livechatdir.com
Jasen Fici
800-983-5276
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