DSI signs agreement to co-market VoicePorts CircPort, an advanced speech recognition application, to its clients.
Pittsford, NY (PRWEB) August 18, 2005 -- VoicePort, LLC and Data Sciences Incorporated (DSI) announced a joint marketing agreement today. The agreement will give DSI exclusive rights to market VoicePorts speech-enabled solution for newspaper circulation departments, CircPort, to its clients.
CircPort provides a unique and powerful approach using speech recognition technology to enhance customer service for newspaper circulation departments, with the convenience of real time, personalized voice information delivery. The available functions include reporting a delivery problem, placing a vacation hold, checking account status, new subscriptions and making payments. CircPort directly connects to circulation databases to make changes in real time, and frees agents up for higher level tasks. It also allows newspapers to be available to their customers 24/7, eliminating hold times, and increasing customer satisfaction.
DSIs leading circulation software management system has been designed to support the ever changing demands placed on todays Circulation Directors. Their robust software provides the ability to track promotions and campaigns, append demographics to subscribers and non subscribers and use highly flexible reporting tools to retain and increase subscribers.
DSI chose to co-market the CircPort product because of VoicePorts leadership position bringing voice service to the newspaper industry. The CircPort application utilizes the best speech technology available, in VoicePorts partners VoiceGenie & ScanSoft. Speech is the most natural form of communication, and it will give DSIs clients a competitive advantage over those with outdated touchtone IVRs.
Our partnership with VoicePort highly complements DSIs suite of business software, and we are excited to be working with a recognized leader in the speech recognition industry", said Mark Ganslaw, President and CEO of Data Sciences, Inc.
We are very excited about the opportunity to co-market the CircPort solution with DSI," said Chris Mann, President of VoicePort. Their leading circulation databases are the result of years of experience in the industry, and we look forward to working with both DSI and their customers to enhance the customer experience through the benefits of speech."
About VoicePort
VoicePort, LLC is a leading provider of advanced speech automation solutions for the publishing industry. Founded in January 2003 with a highly experienced team of speech engineers, the VoicePort team brings their many years of automation product development experience with large telecom companies to create robust, innovative applications for the publishing industry. Currently they are partnered with over twenty newspapers and are growing at a rate of three newspapers a month. VoicePorts speech solutions include CircPort, AdPort and SpeechAttendant, and they have recently expanded to introduce WebPort a self-service application for the internet. For more information, please visit www.voiceport.net or email info@voiceport.net.
About DSI
Data Sciences, Inc. has been providing business system solutions to the newspaper industry for over 30 years. Founded in 1972, DSI's suite of software products have been installed at hundreds of large and small publications. DSI offers circulation and advertising products that employ Oracle's relational technology on a variety of server platforms, including Windows 2003. DSI also offers a fully integrated web browser, built-in postal products and analytical tools for managing business intelligence. DSIs home office is located in Laurel, MD. For more information, please visit www.data-sci.com.
Contact:
Elizabeth Witkowski
585-248-9289
ewitkowski@voiceport.net
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