New version provides historical trace back feature which keeps a complete history of all changes to issues and allows organizations to perform complete audits of issue handling from start to finish.
Ottawa, ON (PRWEB) January 30, 2006 -- Alcea Technologies Inc. will be holding a web conference to celebrate the Version 6.0 release of its flagship product Fast BugTrack. Alcea continues to add powerful new features to their products and will be performing an online presentation of the new systems on February 1, 2006. Details of the web conference can be found at http://www.alceatech.com/webconference.
Alcea Solutions
Alcea focuses on simple web-based systems, which are robust, easy to configure, require minimal installation, and runs on any platform. Alcea tracking products allow customers to improve the speed and quality of their resolution processes by documenting the entire process and decreasing the time it takes to transition the issue from one person to another. By addressing accountability, effective communication, and historical trace backs, companies can identify any issues that arise and address them properly until they are solved.
The tracking process creates a detailed history, which ensures team members are able to grasp the status of all outstanding issues. Enhanced communication is achieved using detailed e-mail notifications from discovery to resolution. Proper communication and historical details ensure that issues are properly managed and easily reproduced. The web-based interface is simple to use and will work on any machine with a web browser. An online demo is available at any time, and evaluation copies can be up and running in 5 minutes. All information is available at http://www.fastbugtrack.com/.
About Alcea Technologies Inc.
Alcea Technologies Inc. was founded in 1997, in Ottawa, Canada, by a team of Information Technology professionals. It provides solutions in staffing, system integration, database services, and software development. It was recently ranked in the top 100 Information Technology service companies in Canada by The Branham Group.
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