An Australian leading voice messaging specialist shows people how to reduce annoying telemarketing calls.
(PRWEB) February 18, 2006 -- Over the past week Compvice Marketing has received a number of calls from the public wanting to know how they can reduce the number of unwanted telemarketing calls they’re getting. As a leading voice messaging business we provide automated telemarketing services to help business communicate with their customers, while at the same time respecting the small group of people who do not want to receive telemarketing calls.
Whilst our service allows people to automatically opt-out of our campaigns, some telemarketing companies do not make this option as easy; therefore David McMahon has come up with a list of steps people can take to reduce annoying telemarketing including overseas telemarketing calls.
Buy an Answering Machine (Dick Smith’s for between $40 and 70, or Telstra Free 101 Service) -- telemarketers are paid by the hour to talk to people, so by having an answering machine take the call most telemarketers will give up and call the next person on their list. This makes it easier for to screen calls and eat dinner in peace.
Do Not Contact - Add your name to the “Do Not Contact” Database run by ADMA (Australian Direct Marketing Association). This on it’s own will not reduce all telemarketing calls, however it will stop most of the larger Australian businesses calling.
Never get angry with the telemarketing operator - they are only doing their job. Simply say "I'm not interested" and hang up the phone. The more caller keeps talking the more the telemarketing person will try to sell them something.
Just hang up -- in most telephone exchanges in Australia, by hanging up the telephone for longer than 20 seconds will automatically disconnect the calling party, freeing up the phone line.
Pre-recorded message -- if the caller receives a pre-recorded message try pushing the number 9 on the telephone keypad. If the call has come from a respectable business, the caller should hear a recorded message saying the phone number has been removed (opt-out).
Overseas Calls -- if caller receives an overseas telemarketing call and the caller wishes to be removed from marketing list, ask to speak to their manager. They will normally transfer caller to an English speaking person back in Australia. This will make it easier for caller. Remember it is important never to give out credit card details to someone calling from overseas, the caller may not be protected by Australian law.
Unwelcome calls -- if the same telemarketing business calls many times a week, or caller receives any other unusual calls contact the local telephone company for can help. For Telstra customers visit www.telstra.com.au/unwelcome-calls
Our internal studies have shown there is only a small group of people who do not want telemarketing calls. By making it easier for this group to opt-out of campaigns it is cheaper for business. That is why a number of leading marketing consultants are using the voice messaging service that gives more choice to the public. Now the public has the choice to listen to the telemarketing call, or to press 9 on their telephone keypad to tell the company they do not want to receive any further calls from the business.
The voice messaging service allows business groups to use a computerized message delivery service that plays the business’s pre-recorded message onto their customer’s answering machine or even directly to the customer themselves. The callers are able to use a touch-tone telephone to interact with the voice system to respond to special offers, transfer to live operators and now by pressing 9 on the their telephone keypad remove themselves from the campaign.
David McMahon, a leading Voice Messaging specialist said, “We find that most customers like telemarketing when used correctly. However our own internal studies have shown that a small group, less than 5 percent, do not want telemarketing calls. Now with this self-removal (opt-out) feature we can offer a great solution for both groups.”
David McMahon has 15 years computer & telecommunication experience and is a leading voice-messaging specialist in Australia providing voice services to Australian business.
Voice Messaging (pre-recorded messages) allows a person to use a touch-tone telephone to interact with a computer to acquire information from, or enter data into, a database. The technology can also be used to gather information, as in the case of media surveys in which the user is prompted to answer questions by pushing numbers on a touch-tone telephone, without having to speak directly to an operator.
For an interview contact David McMahon Ph: 07 5527 9666 visit www.compvice.com.au
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