Fulfilling part of its growth plan, Tulsa, OK based Triad Bank has expanded their relationship with Cardinal Software by implementing Cardinal’s Teller Platform.
Austin, TX (PRWEB) September 14, 2006 -- Fulfilling part of its growth plan, Tulsa, OK based Triad Bank has expanded their relationship with Cardinal Software by implementing Cardinal’s Teller Platform.
Triad Bank serves commercial and retail customers through two branches in Tulsa and surrounding areas. Triad Bank is unique in this area in that it tries to pay all checks brought into a branch. Because the new system provides access to a customer’s available balance throughout the day, bank officers, tellers and customer service representatives can see if a deposit has been made into the customer’s account after cutoff time so a decision to pay or not pay an NSF check can be made immediately. In the past, verifying the account status in order to make this decision was a time-consuming process. A desire to better serve customers between their two locations by eliminating this kind of time-consuming process is what prompted Triad Bank to look at Cardinal’s Teller Platform.
“We have always been impressed with Cardinal and knew we could depend on them. We have only been on the new teller system for a month and can already see a big difference.” said Cordi Tice, Vice President of Operations at Triad Bank. “It has not just simplified the jobs of our employees, but has enabled them to provide more help than they could before which has brought a lot of enthusiasm. The enthusiasm is the best part. I just think it’s a great product.”
“We love to hear stories like Cordi’s about how Cardinal has helped improve both processes and people.” said Jace Day, CEO of Cardinal Software. “Our Cardinal Teller Platform is part of our complete end to end solution that helps community banks to increase accuracy while providing better customer service. Enabling our customers to employ technology to simplify their operations allows them to focus on growth. It is something we are definitely proud of at Cardinal Software.”
About Triad Bank
For almost 25 years, Triad Bank has been serving the personal and business financial needs of customers in the Tulsa, OK area. Customers have easy access to accounts and transactions through its 24-hour Customer Service line, online banking, and two convenient locations. For more information, visit www.triadbank.com.
About Cardinal Software, Inc
Cardinal Software has served the banking industry with a full suite of integrated solutions for over 15 years. Every level of our organization is dedicated to insuring our customers feel valued and are provided with tools to make them successful. Our range of in-house and data center integrated services include core processing, teller, loan and deposit platforms, item processing services, remote and branch capture solutions, check 21 with electronic presentment, document imaging and management solutions, online banking, voice banking, CRM, ATM, cold storage, disaster recovery, and regulatory compliance. With our browser based solutions and attention to service, Cardinal Software will “change your core experience.” For more information, visit our web site at www.cardinal400.com.
Contact:
Tony Lisenby
Cardinal Software, Inc.
(512) 685-2016
www.cardinal400.com
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