Employees want colleagues to clean up their act in the workplace, including cutting down on idle chitchat, washing their own dirty dishes and be better at managing their time. In a pet peeves-themed survey released today by Randstad USA, a leading staffing firm and workforce solutions provider, employees revealed their biggest annoyances in their places of work. The top three pet peeves found in the workplace (among those who have a biggest pet peeve) are gossip (60 percent), others' poor time management skills (54 percent) and messiness in communal spaces (45 percent).
ATLANTA (Business Wire EON) October 29, 2007 --
Employees want colleagues to clean up their act in the workplace,
including cutting down on idle chitchat, washing their own dirty dishes
and be better at managing their time. In a pet peeves-themed survey
released today by Randstad USA, a leading staffing firm and workforce
solutions provider, employees revealed their biggest annoyances in their
places of work. The top three pet peeves found in the workplace (among
those who have a biggest pet peeve) are gossip (60 percent), others’
poor time management skills (54 percent) and messiness in communal
spaces (45 percent).
“As the multi-generational workplace evolves
and with colleagues spending more time together, personal and
professional behaviors begin to blend, affecting the overall workplace
culture, attitudes and experiences within an organization,”
said Genia Spencer, Managing Director of Operations and Human Resources
for Randstad USA. “While managers impose
standards for corporate culture, employees play a greater role in
upholding desirable behaviors. Communication and openness are key
factors in achieving a positive work environment.”
Rounding out the top seven pet peeves among employees are potent scents
(42 percent), loud noises (41 percent), overuse of electronic personal
communications devices in meetings (28 percent) and misuse of email (22
percent).
When it comes to responding to the biggest annoyances in the workplace,
the survey reveals that employees’ verbal
reactions vary based on the pet peeve. Though gossip proved employees’
number one pet peeve, workers responded that they are more likely to say
something directly to the person(s) involved about loud noises (42
percent) and messiness in communal spaces (38 percent) than say
something directly to those who gossip (34 percent).
And of the top pet peeves, employees said they are least likely to
address gossip with their boss (8 percent), and 41 percent said they
would do nothing, perhaps solidifying their distaste for idle chatter.
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Employees’ likely responses
when encountering the
Top 7 biggest workplace pet
peeves by colleagues
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Say something directly to person(s) %
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Say something to boss/supervisor %
|
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Say nothing %
|
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1. Gossip
|
34
|
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8
|
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41
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|
2. Other’s poor time management
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28
|
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20
|
|
29
|
|
3. Messiness in communal spaces
|
38
|
|
17
|
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22
|
|
4. Potent scents (e.g. perfume/cologne, food, smoke)
|
28
|
|
16
|
|
34
|
|
5. Loud noises (e.g. speaker phones, loud talkers, cell phone ring
tones)
|
42
|
|
15
|
|
24
|
|
6. Overuse of personal communications devices in meetings (e.g.,
PDAs, phones, laptops)
|
35
|
|
16
|
|
32
|
|
7. Misuse of email (e.g., emailing too often, replying “all"
and use of blind carbon copying (BCC)
|
25
|
|
11
|
|
41
|
Employees’ annoyance with other’s
misuse of email, which ranked last among the top seven pet peeves (20
percent), is less likely to be addressed by saying something directly to
the person(s) involved (25 percent) and the more likely to be ignored
(41 percent) by an irritated employee.
Involving a boss to handle annoying behaviors is not always a first
choice, but of the top seven pet peeves, employees are most willing to
go to their supervisor to deal with others’
poor time management skills (20 percent).
Randstad commissions quarterly surveys on relevant and provocative
workplace trends.
Survey Methodology
Randstad’s workplace pet peeves survey was
conducted online within the United States by Harris Interactive on
behalf of Randstad between July 11-13, 2007, among 2,429 U.S. adults
aged 18 and over among whom 1,540 were employed. Results were weighted
as needed for age, sex, race/ethnicity, education, region and household
income. Propensity score weighting was also used to adjust for
respondents’ propensity to be online.
All sample surveys and polls, whether or not they use probability
sampling, are subject to multiple sources of error which are most often
not possible to quantify or estimate, including sampling error, coverage
error, error associated with non-response, error associated with
question wording and response options, and post-survey weighting and
adjustments. Therefore, Harris Interactive avoids the words “margin
of error” as they are misleading. All that
can be calculated are different possible sampling errors with different
probabilities for pure, unweighted, random samples with 100% response
rates. These are only theoretical because no published polls come close
to this ideal.
Respondents for this survey were selected from among those who have
agreed to participate in Harris Interactive surveys. The data have been
weighted to reflect the composition of the U.S. adult population.
Because the sample is based on those who agreed to be invited to
participate in the Harris Interactive online research panel, no
estimates of theoretical sampling error can be calculated.
About Randstad USA
Headquartered in Atlanta, Ga., Randstad USA is a leading employment
services provider with more than 400 branches and client-dedicated
locations in the United States. In 2006, Randstad USA’s
2,000 employment experts put an average of 49,000 people to work each
week. Randstad fulfills all aspects of employment for temporary,
temporary-to-permanent and permanent placement including Office,
Executive Office, Industrial, Call Center, Finance & Accounting,
Technical and Creative as well as other HR services such as payrolling.
For eligible employees, Randstad provides skills assessments, career
counseling, training, health coverage, paid vacation and 401(k) matching
contributions. More company information is available at www.us.randstad.com.
Investment information is available at www.randstad.com.
About Harris Interactive®
Harris Interactive is the 13th largest and one of the fastest-growing
market research firms in the world. The company provides innovative
research, insights and strategic advice to help its clients make more
confident decisions which lead to measurable and enduring improvements
in performance. Harris Interactive is widely known for The Harris Poll,
one of the longest running, independent opinion polls and for pioneering
online market research methods. The company has built what it believes
to be the world’s largest panel of survey
respondents, the Harris Poll Online. Harris Interactive serves clients
worldwide through its North American, European and Asian offices, and
through a global network of independent market research firms. More
information about Harris Interactive may be obtained at www.harrisinteractive.com.
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How to Make the Workplace Insufferable
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Primetime TV comedies, popular movies and comic strips may poke fun at the irritants inherent of the workplace, but incivility and chronic rudeness in the real workplace are more pitiful than amusing....
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