VONaLink SoloRecord for Mac OS X works with any VoIP phone system based on the SIP standard to record calls and to provide screen pops.
Richmond Hill, Ontario (PRWEB) February, 13, 2007 -- Arcosoft Inc., developer of VoIP call recording software, today announced the release of VONaLink SoloRecord for Mac OS X. SoloRecord works with any VoIP phone system based on the open SIP standard, such as Vonage, to record phone calls and to provide screen pops. Also available is a separate ScreenPop product, if recording is not required. SoloRecord and ScreenPop were previously available only for Windows.
With traditional phone systems, calls are recorded with either analog equipment or expensive, proprietary products from the phone company. With the latest VoIP systems built on open, standard protocols, calls can be recorded by monitoring network packets. Call recording benefits a company by allowing business transactions over the phone to be verified and disputes resolved.
VONaLink SoloRecord works with any SIP based VoIP system, such as Vonage. Soft phone, hard phone, or analog phone via an adapter are supported. The call is recorded as a stereo WAV or MP3. An inaudible watermark can be added to the recording for later verification that the file has not been changed.
Using the caller ID of the incoming call, SoloRecord searches for the caller in Address Book, or launches custom applications to search the web or company database. If the caller is found, the information is popped on the screen, thereby increasing the productivity of the user.
Unwanted callers can be added to the reject list. Integration with Vonage Click2Call allows outbound calls to be placed by clicking in the call log within the VONaLink application.
SoloRecord and ScreenPop are universal binaries that run on Mac OS X 10.3 and later. Prices are $99 USD for SoloRecord, and $29 USD for ScreenPop. Evaluation downloads are available from www.vonalink.com
About Arcosoft Inc.
Arcosoft Inc., founded in 1997, is the developer of VONaLink VoIP call recording software and RunFAX fax server. Other products in the VONaLink suite include TeamRecord for Windows. Deployed in business critical environments worldwide, RunFAX supports leading edge technologies such as color fax and barcode routing.
Contact
Tony Leung
Arcosoft Inc.
416-410-8237
www.vonalink.com
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