Intelegen Being Utilized To Route Calls For Voicelog

Omvox Telecom™, an innovative communications service provider, is now using their Intelegen service to enhance VoiceLog's existing line of cutting edge call center solutions.

We are pleased to have added VoiceLog to our impressive list of clients

(PRWEB) May 7, 2007 -- Using "Intelegen™", clients such as VoiceLog™, the world's largest third-party verification company, can now route calls to skilled agents located anywhere, enabling them to maintain their home agent workforce efficiently and productively. With Intelegen™, calls can be routed based on several different parameters, including an agent's skill set and experience.
   
When asked why VoiceLog chose to utilize the Intelegen™ service of Omvox, Larry Leikin, General Manager of VoiceLog - a Division of BSG Clearing Solutions, stated, "We chose Omvox because our customers demand a high degree of uptime availability and Omvox has delivered. Omvox came in and had our home agents up and running in a few days and they haven't had a problem since. We are impressed with their service and the user interface for the agents. Their administrators are very friendly and intuitive. I highly recommend their services for anyone looking for virtual ACD services."

"We are pleased to have added VoiceLog to our impressive list of clients," says Greg Cogen, Vice President of Business Development for Omvox Telecom™. "VoiceLog offers business critical third party verification services to their customers that requires a high degree of uptime and the flexibility to support both the customer and agent side of their business. We are excited that VoiceLog has chosen Omvox to be a part of their success," Greg Cogen concluded.

Intelegen™ is a suite of telecommunication services that allow companies to cost-effectively run a distributed call-center from an established office or through home agents, providing award winning client support. With both inbound and outbound solutions, Intelegen™ enables companies to take advantage of large call center technologies without the significant capital investment or high maintenance costs.

Omvox Telecoms entire product line up can be viewed online at http://www.intelegen.net. For more information please call Greg Cogen toll free at (800) 240-7170.

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