Technika celebrates 10 Years of E-Commerce and continues to validate their decision not to have a product catalog. Instead of having customers read page after page sequentially, as in a print catalog, Technika.com offers dynamic access to detailed product information with only the click of the mouse. The company's E-Commerce website also includes useful application information and the science behind each type of product. Customers prefer browsing online and placing an order only when they have all the information to make an informed decision.
Scottsdale, AZ (PRWEB) July 28, 2007 -- It seems hard to believe now, but only ten years ago the Internet was simply a tool for sharing information with little to no E-Commerce activity - as it provides today. At the time, Technika was a wholesaler selling portable environmental meters only through distributors. The company had considered going retail with a catalog of their own, but ruled that out because of high start-up costs, lack of experience and established competitors. The Internet, however, created a new playing field where there was no established competition. Start-up costs were minimal, compared to publishing a catalog, and if Technika lacked experience selling on the web, so did everyone else.
By contrast, established scientific distributors were not particularly anxious to jump on the Internet band wagon since they already had a proven method of retail sales. When distributors finally did establish a presence on the Internet, they often saw it as another ordering tool like the phone and fax. Unfortunately, their websites reflected this: minimal product information, in many cases just a brief description and part number, organized like a print catalog with none of the interactive features available on the web.
Technika viewed the Internet with open eyes and immediately recognized the sales possibilities going well beyond those of a printed catalog. Rather than having to read page after page sequentially, as in a print catalog, Technika included dynamic access to product information and demonstrations with the click of the mouse. The company's E-Commerce website also included full product specifications, useful application information, standards and the science behind each type of product. Customers preferred browsing the information online without any pressure and ordering when they had all the information needed to make an informed decision. Technika also makes it easy for customers to receive additional information by speaking with a live, customer support person.
When the Technika E-Commerce site went live, the company was surprised to receive the first order from overseas - something that hadn't been anticipated. Since that first order, Technika now receives orders from every part of the globe. Customers the company didn't even know existed sent orders. Large companies, with whom it would have been difficult to get a sales appointment with, found Technika and placed orders - even while Technika employees were all home sleeping.
Technika will celebrate 10 years of E-Commerce this year and they still see no need to create a printed catalog. The catalog is less informative, harder to navigate, not easily updated and a customer cannot place a direct order. A new Technika E-Commerce site is being designed (target release of September '07) to better emphasize their new focus on environmental measurement instruments and an even better shopping experience.
About Technika
Technika (started in 1997 by Sper Scientific, Ltd.) is located in Scottsdale, Arizona and sells environmental measurement instruments to scientists, lab technicians and environmental quality engineers and consultants - at the most competitive price on the Internet. A majority of the measurement instruments are portable and self-contained for use in the field or in the lab. Instruments are built using the latest developments in microprocessor technology and manufacturing techniques and standards ensuring the most precise measurements possible. Technika also offers NIST traceable certification of calibration on most of its products.
For more information on Technika and its products, contact Richard Burczyk, Sales & Marketing Manager 480.596.9226 or visit http://www.technika.com.
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