Customers now have the ability to review the products sold by Swanson Health Products on their website.
Fargo, ND (PRWEB) July 26, 2007 -- In an effort to improve a customer's experience on their website, Swanson Health Products launched Bazaarvoice ratings and reviews on May 21, 2007. With this added feature, customers have the ability to interact with each other and the company using ratings and reviews of products available at their website swansonvitamins.com. The products can be rated on dimensions such as overall satisfaction, quality, effectiveness, value and convenience. Comments about the new feature have been positive: "I like the product reviews on their website. They are very informative and interesting. They helped me decide what to buy," a customer said on the Epinions link on the site.
Bazaarvoice offers outsourced technology, services, analytics, and expertise to help companies enhance the online shopping experience with social commerce applications that drive sales.
Swanson Health Products has been a leading provider of direct-to-consumer health products since 1969. Based out of Fargo, North Dakota, Swanson's has been providing excellent customer service and continues to find new ways to keep communication lines open between the company and the customer. The ratings and reviews will help bring the interaction that the customers receive on the phone to the Internet.
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