CRM consulting leader to contribute to pre-conference workshop and showcase strategy, implementation and optimization services for KM and multi-channel customer service.
Overland Park, KS (PRWEB) September 29, 2007 -- eVergance, a leader in CRM management consulting and systems integration services, will be an exhibitor and presenter at the Service & Support Professionals Association (SSPA) Fall Leadership Conference in New Orleans, which runs from September 30 to October 2, 2007. A long-time supporter of the SSPA, eVergance has sponsored the past several conferences and was named a 2007 SSPA Recognized Innovator for Web 2.0 at the Spring event. As an event sponsor, eVergance will again be showcasing its strategy, implementation and optimization consulting services during the first two days of the conference.
Within the conference program, eVergance will be featured in a couple of sessions:
- John Chmaj, VP and Chief Knowledge Strategist, will be co-presenting within John Ragsdale's pre-conference workshop on "Preparing for Web 2.0."
- eVergance will showcase its consulting solutions during the Technology Services Expo, in booth #310.
"The SSPA Fall Leadership Conference attracts a number of our clients and partners, and is an important event for eVergance," said Chad Wolf, President of eVergance. "At the same time, we are always excited to share the stage with John Ragsdale, and present our latest thoughts and solutions for enabling more satisfying and profitable customer relationships. Our team looks forward to seeing many of our clients and friends in New Orleans."
More information on the SSPA Fall Leadership Conference can be found at www.thesspa.com.
About eVergance
eVergance is a management consulting and systems integration firm offering end-to-end consulting services for CRM optimization and Web self-service. With extensive contact center, knowledge management and strategic planning experience, eVergance offers a practical, balanced approach that delivers exceptional results. eVergance has helped over 100 clients enhance their customer experience and deliver organizational value. eVergance is an independent subsidiary of KANA Software. For more information, visit www.eVergance.com.
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