XyEnterprise Announces Availability of CMS Case Study Detailing Unprecedented ROI

High Tech Manufacturer realizes 313% ROI using Contenta DITA

100 Companies that Matter in Knowledge Management

Wakefield, MA (PRWEB) November 20, 2008 -- XyEnterprise, a leading developer of award-winning XML content management and multi-channel delivery solutions, today announced the availability of an ROI case study, written by the independent analyst firm, Nucleus Research, Inc. The case study outlines a San Diego-based manufacturer's unprecedented 313 percent return-on-investment (ROI) and a payback in five months using XyEnterprise's Contenta DITA content management software.

The manufacturer of complex laser technology components for the semiconductor industry implemented XyEnterprise's Content DITA solution in 2008 to address the rapid evolution of technical specifications for its sales and support staff, as well as external customers. With content totaling over 52,000 pages, the company needed a content management system to better format, publish and distribute its documentation. By choosing Contenta DITA, the manufacturer was able to accelerate the development of product documentation while improving its quality and accuracy, both key concerns in their efforts to increase employee productivity while keeping documentation up to date.

In this case study, Nucleus Research details some of the key benefits the manufacturer achieved in its deployment of Contenta DITA. The company was able to reduce production time by increasing throughput and eliminating manual tracking. These efforts led to a significant mitigation of business risk by ensuring content accountability, a 50 percent reduction in error rates, an increase in standards compliance and a higher retention of skilled staff. The company also leveraged and expanded its existing resources by implementing a cross-discipline organizational model.

"This case study demonstrates solid ROI achieved through technology automation with XyEnterprise's content management software," said Rebecca Wettemann, vice president of research, Nucleus Research. "This manufacturer was able to directly impact the company's bottom line by driving process improvements, increasing customer satisfaction, and ultimately recognizing measurable and sustainable ROI," said Wetteman.
The manufacturer evaluated several vendors before selecting XyEnterprise. XyEnterprise was chosen for a number of reasons, including efficient document management, support for key XML standards, single sourcing and the company's dedication to establishing a partnership with its customers.

"This case study is a quantitative demonstration of the type of business relationship XyEnterprise works to develop with all of its customers," said Kevin Duffy, president and CEO, XyEnterprise. "Our commitment to helping customers realize a significant ROI is just one of the elements that has established XyEnterprise as the market leader in Component Content Management," Duffy said.

For further insight into the process by which the ROI was calculated, as well as the many benefits realized by one high tech manufacturer, please contact XyEnterprise at marketing(at)xyenterprise.com to receive your complimentary copy of the case study.

About XyEnterprise
XyEnterprise helps simplify and expedite the automated creation and delivery of content across the enterprise. Named one of KMWorld's "100 Companies that Matter in Knowledge Management" for the third consecutive year, we offer configurable and scalable XML content management and publishing solutions that maximize content reusability and repurposing. Our unmatched XML expertise, the result of hundreds of successful deployments, is built upon a 20-year heritage of partnership with our customers. XyEnterprise's content management and delivery solutions have been implemented by companies in publishing, financial services, government, manufacturing, high tech and aerospace/defense. The company's headquarters is in Wakefield, Massachusetts, with locations throughout North America, Europe, Pacific Rim and Latin America. For additional information, please contact XyEnterprise at 781.756.4400 or visit www.xyenterprise.com.

Copyright © 2008 XyEnterprise Inc. All rights reserved. XyEnterprise, Contenta and ProServ are trademarks or registered trademarks of XyEnterprise. All other product and/or company names mentioned herein may be trademarks of their respective holders.

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