Industry leaders provide strategies to mastering employee and customer engagement, the key to thriving in uncertain economic times.
Salt Lake City, UT (PRWEB) April 17, 2008 -- Growing revenue and profits through engagement is the focus of the Allegiance Engage Summit 2008 on May 7 - 9, 2008 at the Chateaux Resort at Silver Lake in Deer Valley, Utah.
To take advantage of early registration discounts, please visit www.allegiance.com/summit.
The Allegiance Engage Summit 2008 provides vital information, training and insights into how companies can engage employees and customers, as well as why engagement is one of the most powerful emerging business concepts of the 21st century. This year's conference includes how-to sessions on building stronger customer loyalty and excitement, increasing employee retention and productivity, using feedback to gain valuable insights, linking engagement to key business outcomes, and deploying the latest technologies for managing engagement.
Engagement is a concept that impacts all industries, so the presentations and keynotes will address common challenges that experienced managers, senior level executives, customer relationship and services managers, human resources professionals, researchers and marketing professionals across all industries can understand. For more information on who should attend the Summit, visit http://www.allegiance.com/summit08whyattend.php.
Keynote Addresses:
- Bob Caruso of JD Power and Associates will present "How Employee and Customer Satisfaction Impact Business Success." Caruso is the executive director of the Voice of the Customer Center for JD Powers.
- Bob Thompson of CustomerThink will present, "Give Customers What They Really Want - A Genuine Relationship." Thompson is an internationally recognized expert in customer-centric business strategy.
Comprehensive Program:
- The Power of Analytics
- Creating Customer Astonishment
- Enhancing Customer Engagement Panel
- Compliance, Ethics and Security Best Practices
- Increasing Employee Passion Factors
- The Economics of Engagement
Registration and Information:
To register for the Allegiance Engage Summit 2008, to find out more about this year's speakers, and to see the conference agenda, please visit www.allegiance.com/summit.
About Allegiance
Allegiance, Inc. is the premier provider of Enterprise Feedback Management (EFM), solutions that drive growth and increased profitability through improved customer loyalty, employee retention and engagement. The Allegiance Engage Platform is a suite of web and phone-based solutions joined with best practices consulting that allow companies to measure and manage customer and employee engagement across the enterprise. The components of The Engage Platform are customizable to each company's needs and offer management tools and predictive analytics that link employee and customer engagement to real business outcomes. Allegiance serves customers of all sizes across a variety of industries. Allegiance is a privately owned company based in South Jordan, Utah. For more information about Allegiance, visit http://www.allegiance.com.
Media Contacts
Chris Cottle
Allegiance, Inc.
801-617-8034
chris.cottle @ allegiance.com
Valerie Chereskin
Chereskin Communications
760-942-3116
valerie @ chereskincomm.com
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