Wireless Provider to Use On-Demand Response Management Service to Improve Customer Order Management in the Face of Increasing Demand Volatility
Ottawa, Canada (PRWEB) June 30, 2008 -- Kinaxis™ Inc., the leading provider of an on-demand Response Management service to drive rapid and more profitable response to daily changes in demand, supply and product inside the sales and operations planning (S&OP) horizon, today announced that Harris Stratex Networks, the leading independent supplier of turnkey wireless transmission solutions , has chosen the Kinaxis RapidResponse™ solution for three manufacturing sites to help dynamically align demand and supply across its global supply chain amid constant volatility.
Harris Stratex Networks is the largest independent supplier of wireless transmission systems in the world. With globally distributed operations, aggressive customer demands and a broad product portfolio that is subject to rapid product evolution, Harris Stratex operates a complex supply chain within a volatile market. The demand on mobile operators to deliver more -- more access, more media, more services -- means that transmission systems providers like Harris Stratex must deliver to their customers what they need, when they need it. This demands a high level of responsiveness.
RapidResponse, which will integrate with Harris Stratex' Oracle ERP environment, will facilitate effective impact analysis of supply, demand and product changes. With RapidResponse, users throughout the company will be able to access accurate and detailed manufacturing information in an easy-to-use spreadsheet interface that is embedded with ERP and supply chain analytics and automatically populated with live data feeds from their Oracle ERP system. Empowered with multi-enterprise visibility and collaborative decision-making tools, supply chain participants across various functional groups will model data to instantly simulate and assess countless "what-if" supply and demand scenarios to mitigate supply chain risk while maximizing customer service and operations performance.
Of particular priority for Harris Stratex is effective customer order management. RapidResponse will facilitate more accurate order promising with a quicker response to order changes. As well, RapidResponse will help the company stay on target with S&OP objectives despite the daily changes that occur inside planning horizons. Specific benefits are expected to be seen in inventory reductions & rationalization and improved customer service.
"In order to effectively support our customers in this accelerating market, we need to be ready for anything and everything," says Heinz Stumpe, senior vice president of operations at Harris Stratex Networks. "RapidResponse offers us the tools and technologies to empower our supply chain participants to manage change as it occurs - in particular, allowing them to understand the issues and consequences of unexpected order changes and quickly resolve them in a way that makes sense for both the company and our customers."
"Balancing customer service levels and operations performance objectives is an exercise in compromise," says Randy Littleson, vice president of marketing for Kinaxis. "To make the right tradeoffs requires a holistic view of the supply chain and an ability to test out alternatives before taking action. RapidResponse will allow Harris Stratex to manage customer demand with confidence, clarity and speed."
With a four and half-month deployment cycle, RapidResponse is expected to be implemented by mid-August and offer immediate value to a broad user-base.
About Kinaxis:
Kinaxis delivers an on-demand Response Management service that enables customer-focused companies to achieve breakthroughs in operations performance and customer satisfaction by rapidly and more profitably responding to constant changes in demand, supply and product. Kinaxis RapidResponse combines personal alerting, multi-enterprise visibility, collaborative "what-if" analysis and rapid decision support to empower front-line supply chain staff with tools for risk tradeoff and response to daily changes inside the sales and operations planning (S&OP) horizon. Global leaders such as Casio, Honeywell, Qualcomm, Raytheon and Toshiba use Kinaxis RapidResponse to establish superior responsiveness within their fulfillment networks and supply chains and gain competitive advantage. For more information, visit the Kinaxis web site at www.kinaxis.com or the company's blog at blog.kinaxis.com.
About Harris Stratex Networks
Harris Stratex Networks, Inc. is the world's leading independent supplier of turnkey wireless transmission solutions. The company offers reliable, flexible and scalable wireless network solutions, backed by comprehensive professional services and support. Harris Stratex Networks serves all global markets, including mobile network operators, public safety agencies, private network operators, utility and transportation companies, government agencies and broadcasters. Customers in more than 135 countries depend on Harris Stratex Networks to build, expand and upgrade their voice, data and video solutions. Harris Stratex Networks is recognized around the world for innovative, best-in-class wireless networking solutions and services. For more information, visit www.HarrisStratex.com.
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