VisionQwest Resource Group, Inc., located in Glendale, California USA and with offices in Asia begins expansion plans in California and Asia. With an expanding need by VisionQwest clients for outsourcing their back office support, the company announced today they are beginning their expansion.
Glendale, CA (PRWEB) September 14, 2006 -- VisionQwest announced today that it will expand its call center operation in the Philippines by adding another 500 call center agents. This increase is to cover client contract needs for outsourced call center work. The company will put about 200 of the seats in the Province of Bulacan, this will create new job opportunities in the Province where jobs are needed. The remaining 300 call center agents will remain in Makati City, Philippines which is the main financial center.
With the expansion of the call center it provides more operational space to handle other outsourcing services that the company provides to corporate clients in the United States, Canada and the United Kingdom. VisionQwest continues to make investments in the Philippines, the country has a huge market of very highly educated people with good English language skills that will become assets to the company as the company expands its operations.
The company recently signed a service contract to represent a on-line medical insurance provider processing system for doctors offices and major hospitals. The clients system provides an innovative solution for electronically processing transaction within the healthcare industry. The client service package available for physicians, clinics and hospitals includes Real Time transactions including: Patient Eligibility/Benefit Verification, Electronic Referrals, Claim Status and Service Authorizations. 100% Papaerless claims processing and accounts receivable financing. Self pay receivable management including patient easy pay, credit/debit cards, check guarantee. The role of the call center is to market and sell these systems to the healthcare community and create more business for their client. With this expansion in contracts and call center agents it has started to negotiate a office lease for larger facilities in the Makati City, Philippines area. Michael Lodge, President & CEO stated, “The Company choose the Philippines because of its cost factors but also because of the quality of skilled and educated individuals they can hire with solid English ability. The company has really been able to put together solid call center teams to service our clients in the United States. We see even more expansion taking place as VisionQwest grows through our client base and acquisition”.
VisionQwest outsourcing in the Philippines provides full call center support for inbound/outbound, customer service, telemarketing, technical and other types of call center services. The company also provides back office support for mortgage loan processing, financial services, accounting and bookkeeping, data entry and Medical Transcription.
VisionQwest has also started to expand its healthcare division in California - USA. The company has moved its healthcare division (VisionQwest Healthcare Services) forward to become a leader in the management of nursing HR issues. With an agreement to manage the nursing hiring practices and recruitment of 57 skilled nursing facilities throughout Southern and Northern California and parts of Nevada, VisionQwest has begun an aggressive recruitment campaign. With increasing high costs it is the goal of VisionQwest to find solutions to help their clients reduce their overhead burdens through outsourcing. VisionQwest Healthcare Services also announced this week that it has signed a letter of intent to purchase a 257 bed facility in Pomona, California and will start looking at other facilities to purchase in the next few months. “We have a very specific goal for our healthcare division and that is to grow the company through acquisitions over the next few years”, said Michael Lodge.
VisionQwest also continues to look at its technology and resources to provide quality outsourcing services. The company has several divisions that include the Call Center in the Philippines, VisionQwest Healthcare Services which provides outsourced management of nursing needs, and VisionQwest Accounting and Tax Services that provides clients full accounting and tax services throughout the year. VisionQwest continues to look at other outsourcing services that will compliment their other businesses and enhance their clients business performance. The web site for VisionQwest is www.vqrginc.com or www.visionqwestinc.com , as well as www.BestRates4u.com (launched in July 2006).
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