Perseus|WebSurveyor today announced that it completed an extensive rebranding effort and renamed the combined company Vovici (voh-VEE-see), a name inspired by the idea that listening to the voice of the customer lends vision to the direction of savvy organizations. Perseus and WebSurveyor merged in June 2006 to become the leader in Enterprise Feedback Management (EFM), a growing field that includes the tools and services that enable the collection and management of feedback from customers, partners and employees to help shape organizational strategy.
DULLES, Va. (BusinessWire EON) April 3, 2007 --
Perseus|WebSurveyor today announced that it completed an extensive
rebranding effort and renamed the combined company Vovici (voh-VEE-see),
a name inspired by the idea that listening to the voice of the customer
lends vision to the direction of savvy organizations. Perseus and
WebSurveyor merged in June 2006 to become the leader in Enterprise
Feedback Management (EFM), a growing field that includes the tools
and services that enable the collection and management of feedback from
customers, partners and employees to help shape organizational strategy.
With widespread EFM adoption over
the last several years, industry and government decision makers continue
to become more proficient at feedback collection and analysis and
increasingly use feedback as a critical tool to drive business vision
and innovation. According to Gartner analyst Esteban Kolsky, “Companies
are looking for EFM solutions that help them connect directly with
prospects and customers in a way that informs their business strategy.
More enterprises are seeking ways to collect and analyze feedback as a
way to realize top-line business value.”
The industry experience and technology Vovici leverages from both
Perseus and WebSurveyor has enabled the company to provide a
first-of-its-kind on-demand model. Surveys
are proactively deployed in order to obtain vital feedback reports
instantaneously, which in turn can trigger appropriate and positive
actions to directly improve constituent satisfaction. In addition, Vovici’s
tools and services eliminate the stovepipe approach to feedback
collection and management within large organizations, enabling
coordination across the enterprise to ensure survey
management to specific communities and coordinated feedback analysis
to extract meaningful results.
“We are changing the way companies and
individuals gather feedback and do research,”
said Dean Wiltse, chairman and chief executive officer. “They
want to do more and more on their own due to the speed of the Internet,
and they want expert advice from time to time. We offer a complete
solution no matter where they are in their adoption of online surveys –
from a simple survey to managing a community of respondents to
integrating feedback into their business processes. As Vovici, we are
furthering the delivery of actionable business insights through
cost-effective, proven and best-of-breed solutions, including research
services as well as a continuum of on-demand survey tools.”
Vovici’s comprehensive solutions for large
enterprises, as well as the research and government markets, include:
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An extended product family of software solutions, tools and services
to streamline, accelerate and coordinate feedback gathering and
reporting
-
Analytics and shared reporting to provide a complete, concise view
from every angle and into every facet of a particular organization
-
Community management for centralizing access to respondent pools so
that key customers are treated respectfully and not over-surveyed
-
Research services teams who work with clients to integrate feedback
into business processes – enabling informed
business decisions based on real-time data and industry-accepted
market research practices
Vovici’s customer base is comprised of more
than half of the Fortune 500, and includes globally-recognized brands
such as BMW, CVS, Ford Motor Company, JCPenney, Levi Strauss & Co.,
Marriott International, MetLife and Whirlpool. Research and government
industry clients include the U.S. Armed Forces, Veteran’s
Administration, American Medical Association, Harvard University and the
U.S. House of Representatives.
About Vovici
Vovici Corp. (pronounced voh-VEE-see) is the leading provider of Enterprise
Feedback Management (EFM) solutions, on-demand survey
tools and survey design and analytics expertise to decision makers
in the enterprise, research and government markets. Vovici was formed
from the merger of WebSurveyor and Perseus Development Corp., the
organization that originated “Enterprise
Feedback Management” as a market. As the
leader and visionary in the EFM space, the company offers innovative
solutions and a clear, consistent path to EFM adoption. Organizations
worldwide rely on Vovici to help them better identify employee, customer
and partner needs and act on that information in order to create
long-term relationships, increase profitability and facilitate time
critical actions that drive business results. Vovici has been named to
the Inc. 500, Software Magazine’s Software
500, Deloitte Fast 500 and Deloitte Fast 50. The company operates in
five countries, with a customer base that includes more than half of the
Fortune 500. Visit www.vovici.com
for more information.
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